Terms of use

2. Your account

• Give accurate details when you sign up and keep them up to date.
• Keep your password safe and don’t share your account. You are responsible for everything done through it.
• If you suspect someone accessed your account, change your password right away and let us know.
• People under 15 may use FitMeni only with the consent of a parent or guardian.

An account belongs to one or more organizations. The organization administrator invites team members, assigns roles and is responsible for who can access the organization’s data.

3. FitMeni is a tool, not medical advice

• Calculations (basal metabolic rate, maintenance calories, macros) are estimates based on established formulas. Real needs can differ, especially in pregnancy, breastfeeding, illness and for athletes.
• Nutrient values come from food composition databases and can contain errors or deviations.
• Allergy and restriction warnings only cover data that was entered. Always check a plan before giving it to a client.
• Content suggested by the AI assistant must be reviewed by a person. The assistant can make mistakes.

4. Client data

When you enter data about your clients, you (or your organization) are the controller of that data and FitMeni is the processor. By accepting these terms you also enter into a data processing agreement with us, as follows:

• You guarantee that you have a legal basis to enter the data, for health data usually the client’s explicit consent, and that you have informed the client about the processing.
• We process the data only to provide the service and on your instructions given through the app, never for our own purposes.
• People on our side with access to the data are bound to confidentiality.
• We apply the technical and organizational measures described in the privacy policy.
• We use the processors listed in the privacy policy (Hetzner for hosting, Anthropic for the AI assistant). We will tell you about new processors in advance, and you may object.
• We will help you answer your clients’ requests to access, correct or delete their data.
• We will notify you of a personal data breach without undue delay.
• When you stop using the service, we delete the data unless the law requires us to keep it.

5. Free and Premium plans

The core features are free. The Premium plan (AI assistant and community recipes) is activated on request sent to contact@fitmeni.com, at a price and duration we agree before activation. See Pricing.

• The AI assistant uses AI points. The monthly points apply to the paid period and renew only when the period is extended.
• When Premium ends, your account and data stay, and the Premium features become unavailable.
• We may change and improve features. If we remove an important feature of a paid plan during a paid period, we will agree on a proportional refund.

6. Your content and community recipes

Recipes, plans and other content you create remain yours. You only allow us to store and process them as needed to run the service.

When you share a recipe with the community, you allow other users to view it, duplicate it into their libraries and adapt it. You can stop sharing at any time; copies others already made stay with them. Only share content you have the right to share.

7. Acceptable use

You may not:

• use FitMeni unlawfully or to enter data without a legal basis,
• try to access other people’s accounts or other organizations’ data,
• disrupt the service, overload it or get around its limits,
• scrape content or copy the food and recipe database,
• reverse engineer the application, except as far as the law expressly allows.

For serious or repeated violations we may restrict or close an account. Where possible, we will warn you first.

8. Availability and liability

We work to keep FitMeni reliable, but we can’t guarantee that the service will always be available and error-free. Maintenance is sometimes needed; we will announce larger interruptions in advance when possible.

To the extent the law allows, we are not liable for indirect damage, lost profit or the consequences of dietary decisions made based on data in the app. Total liability for a paid plan is limited to the amount paid for the last 12 months. These limits do not apply to damage caused intentionally or by gross negligence, and they do not reduce consumers’ statutory rights.

9. Ending your use

You can stop using FitMeni at any time. To delete your account and data, email contact@fitmeni.com; we delete within 30 days. Before deletion you can ask for an export of your data.

10. Changes to these terms

We may change these terms. We will tell you about important changes by email or in the app at least 15 days before they take effect. If you don’t agree, you can stop using the service and ask us to delete your account.

11. Governing law

These terms are governed by the law of the Republic of Serbia. We will try to settle disputes by agreement; if that fails, the courts of the Republic of Serbia have jurisdiction, while consumers keep the right to go to the court of their place of residence.